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alibi game/sponsor problem (5)

- woodshed
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- Since 2012-05-20
- Posts: 18
alibi game/sponsor problem [ Sun Jun 10 2012 4:01 PM ]

I made the mistake of clicking on your bejewelled game and adding it to my computer. Now all kinds of undesirable things are happening. Could you please tell me the name of the program I added so I can delete it? Thanks
- jerry
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- Since 2006-01-09
- Posts: 779
Dude [ Mon Jun 11 2012 2:02 PM ]

That was not our Bejeweled game, I assure you. We strive to avoid ads that are annoying much less loaded with malware.
Try the free version of Malwarebytes to remove pesky programs that don't properly uninstall. It can often save the day.
- woodshed
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- Since 2012-05-20
- Posts: 18
Thanks [ Tue Jun 12 2012 5:06 PM ]

It comes up every time I come to your webpage so I assumed it was your ad. Weird!
- woodshed
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- Since 2012-05-20
- Posts: 18
Jewelkraft [ Sat Jun 16 2012 2:12 PM ]

The Alibi has nothing to do with that game or "Arcade Candy?" I have my doubts...
- sloppy
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- Since 2007-03-05
- Albuquerque NM USA
- Posts: 1154
More symptom info, please [ Mon Jun 18 2012 8:27 AM ]

AFAIK we're not running any ads for any games. I really don't think what you're seeing is related to us, but sure, I could wrong. I suppose there's always the chance that an ad network isn't serving the ads they're telling us they're serving.
Is this an ad you're seeing on our page, or something that is popping up in another browser window, or something else?
You can contact me at johnm@alibi.com if you like. Screenshots could be particularly helpful.

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