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The Daily Word 01.17.10: Starbucks Albuquerque Migration, Jemez Pueblo Solar Power Plant, Sandia National Labs 'SunCatchers'

Daily Word

The Daily Word

Starbucks announced that it will close a Seattle call center later this year and move the operations to the Duke City. The Seattle call center employs 78 Starbucks employees and 52 contract workers.

Albuquerque's Taqueria Mexico gets some love in Friday's New York Times.

Jemez (“We don't have any revenue... except for a little convenience store") Pueblo plans to build the nation's first large-scale solar power plant on tribal lands, with the potential to bring in millions of dollars."

Sandia National Laboratories’ National Solar Thermal Test Facility (NSTTF) in Albuquerque unveiled four new SunCatchers: solar-thermal hydrogen dishes that convert heat into electical energy and sport a least one, amazing reflected-clouds-in-deep-blue-sky product shot.

Public Comments (2)
  • I didn't even know Starbucks had call centers  [ Tue Jan 19 2010 5:18 PM ]

    "Hello, this is Starbucks tech support. May I help you?"

    "Yeah, um, I'm having a problem with my coffee. It's too hot."

    "Okay. Before I can help you, what's your coffeid?"

    "My what?"

    "Your coffeid. It's a 12 digit code printed on the bottom of your cup."

    "Ok, just a sec-- OUCH!!"


    Last edited [1/19/10 5:19 PM]
  • Haha  [ Wed Jan 20 2010 8:49 AM ]

    Sad but true. Starbucks' schtick has always been to overdose the customer on a ridiculous amount of customer service, way before the caffeine even hits the blood stream.

    When I worked there, the things we had to bend over and take from said customers (no K.Y. included) would make your head spin. And hence, this system would spoil and entitle the customer beyond belief so that we were forced to cater to them to an unnecessary level.

    Needless to say, my relationship with that company was one of the short, dehumanizing variety.


    Last edited [1/20/10 8:49 AM]
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