Albuquerque's 311 information center is now accepting queries via Twitter.
You can now contact the City of Albuquerque 311 using Twitter, the social-networking phenomenon! You can use Twitter to get information about City facilities like the Zoo, and to report problems around town such as damaged street signs, potholes, or graffiti. You can even snap a photo of the problem, and send that along with your tweet to assist us in resolving the issue. To Tweet the City of Albuquerque's 311, just follow CABQ and send the preface d CABQ along with the question or request for service. A City of Albuquerque 311 representative will answer your question - 24 hours a day, 7 days a week.
Read all about it here.