V.22 No.10 | March 7 - 13, 2013
Annual Report 2013
Type of business:
Chicago-Style Pizza and More; Restaurants
115 Gold Avenue SW, Suite 205C
Albuquerque NM 87102
Number of Employees:
How did you get started in this business?
After opening his first restaurants in Chicago, Illinois and with 30 years of experience in the pizza business, Hass moved to Albuquerque and opened Pizza 9 at the Gibson store (5305 Gibson SE) with his partner Rod. In January 2010, they incorporated Pizza 9 Franchise Corporation, and franchises are now available in New Mexico. There are currently 13 Pizza 9 restaurants, 11 franchisee-owned restaurants and two corporate-owned stores.
What is your business philosophy?
It is important to understand that every customer's needs are different, and we are here to make them happy. Our customers are our greatest asset. They love our food and come back often. They also spread the word to their friends and family so they can experience our quality food and service. We love leaving our customers with a smile on their face and a full belly. We're motivated by that.
What significant changes have you implemented recently?
More of our stores have online ordering through www.pizzanine.com, and many stores are now selling Pizza 9 gift cards. They can also be purchased online at www.pizzanine.com. We also have more franchise stores and are planning to expand more in New Mexico. We want to put families in a position to own their own business.
What successes in the past year are you most proud of accomplishing?
Other than opening new stores this past year, the most exciting success is our Food Truck and Trailer. It is already showing up around town, and we are excited to get it on the road even more. We just want more people to be able to experience our food.
What do you offer that the competition doesn't?
FRESH ingredients, and we make our dough daily! We have a big and delicious menu, including Chicago-style pizza, garden salads made each day, calzones, pizza rolls, hot sandwiches, pasta and amazing desserts. We also have gluten-free pizza and other gluten-free products.
What was your best business decision?
The decision to franchise and create opportunities for others to own their own businesses was our best decision. We are excited to expand throughout the beautiful state of New Mexico!
What contributions to the community are you most proud of?
We want to get as involved as possible in the community, and we have contributed to many organizations in the area. This past year, we have increased our donations, and we currently support the local Muscular Dystrophy Association. We are also very interested in holding fundraising opportunities. We are now offering an exciting fundraising program that you won't find anywhere else in the Albuquerque area.
How has the Internet affected your business?
Pizzanine.com gives information on our business and locations and provides a menu for our customers. Many of our locations also offer online ordering from our website.
What do you look for in prospective employees?
We look for a positive and upbeat professional attitude and a clean driving record for our drivers.
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